Returns & Exchanges
We want you to feel confident and powerful in your POPFLEX gear, which is why we offer a 30-day window for returns and exchanges on all unwashed and unworn items. Our goal is to ensure you find the perfect fit for your active lifestyle with ease and transparency.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Follow the prompts to generate a prepaid shipping label; a small return shipping fee will be deducted from your refund, while exchanges are always free.
Pack Your Gear
Place your items back in their original packaging with tags attached and securely attach the prepaid mailing label to the outside of your package.
Drop Off and Track
Drop your package off at any authorized carrier location and keep your tracking number handy as we process your refund or ship out your new favorite pieces.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing
